Terms & Conditions
Welcome to Shng Merch. Please read these Terms and Conditions carefully before using our website or purchasing our products.
By accessing or using any part of the site or services provided by Shng Merch, you agree to be bound by these Terms. If you do not agree to all the Terms and Conditions, then you may not access the website or use any services.
1. Company Overview
Shng Merch is a lifestyle brand based in Bangladesh offering a curated collection of clothing, gift items, and various lifestyle accessories. Our goal is to provide high-quality, trendy products at competitive prices through a smooth and secure online shopping experience.
2. Eligibility
You must be at least 18 years old or have legal parental or guardian consent to use this site. By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence.
3. Products and Availability
All products displayed on the website are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice. We make every effort to display accurate product descriptions and colors. However, we cannot guarantee that your device’s display will accurately reflect the actual color or finish of the product.
4. Orders and Payment
Placing Orders: When you place an order on ShngMerch.com, you agree to provide accurate, complete, and current information.
Payment Methods: We accept payments via bKash, Nagad, Rocket.
Order Confirmation: After placing an order, you will receive an order confirmation email. This does not signify our acceptance of your order, only confirmation that we have received it.
Cancellations: We reserve the right to cancel any order for any reason, including limitations on quantities, inaccuracies in pricing or product information, or suspected fraud.
5. Shipping and Delivery
Service Area: We ship across Bangladesh.
Shipping Time: Orders are usually delivered within 2-7 business days, depending on your location.
Delivery Charges: Shipping costs are calculated at checkout and vary by region and product weight.
Delays: Shng Merch is not responsible for delays caused by third-party courier services or unforeseen circumstances.
6. Returns and Refunds
Eligibility: You may request a return or exchange within 24 hours of delivery.
Conditions: Items must be unused, unwashed, and in original packaging with tags attached.
Non-Returnable Items: Customized items (Phone Case, Pop Holder, Basic/Drop T-shirt, Hoodie), gift cards, and clearance items are non-returnable.
Refunds: Once your return is received and inspected, we will notify you of the approval or rejection. Refunds are typically processed within 7-10 business days via the original payment method.
7. Intellectual Property
All content on shngmerch.com, including images, logos, product descriptions, and designs, are the intellectual property of Shng Merch and may not be used without written permission.
8. User Conduct
You agree not to use the site:
For any unlawful purpose;
To solicit others to perform or participate in unlawful acts;
To violate any international, federal, provincial or local regulations;
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
9. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Shng Merch. We are not responsible for the content, policies, or practices of any third-party sites or services.
10. Limitation of Liability
Shng Merch shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
Your use or inability to use the website;
Any unauthorized access to or use of our servers and/or personal information;
Any bugs, viruses, or similar that may be transmitted through the site by any third party.
11. Indemnification
You agree to indemnify, defend, and hold harmless Shng Merch and its directors, employees, partners, and affiliates from any claim or demand, including reasonable attorney fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.
12. Modifications
We reserve the right to modify or replace these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the site after any changes constitutes your acceptance of the new Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of Bangladesh. Any disputes will be subject to the exclusive jurisdiction of the courts of Dhaka.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Shng Merch
Email: shngmerch@gmail.com
Phone: +8801576911220
Address: South Banasree, Dhaka, Bangladesh
Website: https://shngmerch.com
